At BEYOND GENETIX, we uphold the highest standards in the
manufacturing and distribution of our products. Each batch of
BEYOND GENETIX is meticulously tested to ensure you always
receive the best quality. Our commitment to excellence has made
BeastLife a trusted brand among our consumers.
However, if you are not satisfied and wish to return a product,
please review the following guidelines:
General Return Policy: BEYOND GENETIX does not accept
returns or exchanges of merchandise or any
products purchased directly from BEYOND GENETIX through
our Site, except under specific conditions outlined below.

Conditions for Return:

1. Return Period:

The merchandise/product must be received by
BeastLife on mail only
at wearebeyondgenetix@gmail.com within 2 days after
your delivery date. No returns will be accepted after this
period. In this, only products that are deemed eligible
for return will be accepted. Only damaged products that
affect the product inside will be considered; outer box
damage will not be taken into account. Additionally, the
decision to accept a return will be completely at the
company’s discretion.

2. Unpackaging Video:

You must provide a full and complete video of the
unpackaging of the product, clearly showing the
condition of the item upon receipt. Without unpacking
video, no returns shall be entertained.

3. Order Id Number:

You must provide your Purchase Order ID number as
received when your order was placed through the Site.

4. Damaged Products:

Only products that are damaged and cause tampering to the
product inside will be accepted for return. Damage to the
external packaging (box) alone will not be considered valid
grounds for return. The company will assess the product to
determine if it meets the criteria for a return.

Apparel and Accessories:

Apparel and accessories must be unworn, unwashed, and in
good condition with all original tags and labels attached.
These items must also be in the original packaging. If the
product arrives damaged, an unpackaging video is
mandatory.

Return Authorization Process:

Submitting a Query: Submit your return query within 2 days
of delivery to wearebeyondgenetix@gmail.com with all
supporting evidence (video, purchase order number, etc.).
No other channels will be entertained for return queries.

Company Assessment: After analysis, BeastLife will take
the final call on whether to accept the return. The decision
will be at the company’s discretion.

Return Authorization Number: Once we determine that
your merchandise is eligible for return (see Return Policy),
you will be issued a Return Authorization Number and given
instructions on how to complete the return process.

Refund Process:

All reimbursements will be made to the payment method
used for the original purchase.

Please allow 14-21 business days after your package has
been received by us to complete your refund process.
Thank you for choosing BEYOND GENETIX. Your satisfaction is
our top priority, and we are committed to ensuring you have a
positive experience with our products. If you have any questions
or need further assistance, please do not hesitate to contact our
customer service team.

SHIPPING POLICY

Shipment Processing Time: All orders are processed within 0-7
business days. Orders are not shipped or delivered on weekends
or holidays.

Also we are experiencing a high volume of orders, shipments
may be delayed by a few days.

Please allow additional days in transit for delivery. If there is a
significant delay in the shipment of your order, we will contact you
via email or telephone.

Shipment Confirmation & Order Tracking: You will receive a
Shipment Confirmation email once your order has shipped,
containing your tracking number(s). The tracking number will be
active within 24 hours.

Damages:  BEYOND GENETIX is not liable for any products
damaged or lost during shipping. If you receive your order
damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before
filing a claim.

Thank you for choosing BEYOND GENETIX. Your satisfaction is
our top priority, and we are committed to ensuring you have a
positive experience with our products